Dynamic Solution Leader

This is a dynamic and exciting opportunity to lead our client's customer delivery of Microsoft Dynamics 365 solutions. You will be working with a rapidly developing business area within an established and market-leading global firm.

The role requires confident individuals who can demonstrate their skills in front of the client, work independently as well as in a team environment, and act with professional demeanour.

• Confident in abilities and can demonstrate this in front of the client
• Works independently as well as in a team environment
• Acts with professional demeanor
• Manages time and multiple tasks accordingly
• Thinks clearly and calmly under pressure
• Solves complex problems with creative solutions
• Places emphasis on client satisfaction
• Promotes the Values of our company
• Good communication skills
• A University graduate with relevant degree within a computing or business discipline
• Microsoft Dynamics CRM Certifications (2016, D365) are highly desirable
• Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors
• Minimum 12+ years hands-on proven functional experience in CRM configuration, standard workflows, dashboards, forms, views and standard reports development is a must
• At least 5-6 end to end large scale implementations with D365 CE (or lower versions); Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service
• Strong exposure to presales
• Conducting interviews to hire talent
• Mentoring juniors
• Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI)
• Strong understanding of Dynamics 365 Common Data Model and Common Data Model including the customisations and development of Business Data Models for different solutions
• Strong understanding of Microsoft Dynamics CRM Accelerators, industry templates and add-ons
• Ability to drive conversations around Digital Transformation journey of clients and laying roadmap to achieve successful outcomes
• A proven track record of successful maintenance or implementation of a number of solutions within large client companies, preferably across a number of business verticals
• A proven ability to develop a clear understanding of clients' needs and the ability to incorporate them into a solution
• Experience of consultancy roles in software delivery
• Experience in a delivery-orientated IT environment using waterfall, agile and Devops methodologies
• Adept at Business Requirement Analysis
• The ability to see the greater picture and suggest solutions both within and outside the current implementation
• Project documentation experience especially for work packages to be implemented by offshore teams
• Business process mapping, modelling and documentation knowledge

This role offers a competitive salary, allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.

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