Customer Engagement Coordinator

About the Position

We're expanding our client experience team with a dedicated Customer Engagement Coordinator who will take the lead on planning and executing offsite customer events. While our existing team members focus on Behind the Bolts and onsite engagements, this role will be solely responsible for delivering memorable offsite experiences that strengthen client relationships and elevate our brand presence.

If you're organized, proactive, and passionate about building connections through events and branding, we want to hear from you

Position Responsibilities

• Take full ownership of planning, coordinating, and executing offsite client-facing events across key markets, ensuring each event reflects Power Design's brand and leaves a lasting impression.
• Manage all client-facing logistics, including sending invitations, tracking RSVPs, creating detailed itineraries, and serving as the main point of contact to ensure a smooth, professional experience.
• Build and maintain vendor relationships, secure sponsorships, negotiate favorable terms, and ensure all vendor services meet expectations and align with Power Design's standards.
• Oversee the sourcing, customization, and distribution of premium promotional items, ensuring timely delivery and thoughtful gifting that reflects our commitment to quality and client connection.
• Lead the day-to-day management of Threads—including order fulfillment, inventory tracking, and vendor coordination—while ensuring all gifting aligns with Power Design branding and supports internal and external engagement goals.
• Track usage and spending for swag and gifting programs, maintain accurate records, and provide regular budget and performance updates to leadership.
• Assist the Business Development team with administrative support and special projects as needed.
• Collaborate with internal teams to ensure seamless event execution and a cohesive, on-brand client experience.
   

Here's What We're Looking For

• 1–3 years of experience in events, marketing, business development, administrative support, or similar roles—preferably within the construction industry (internship experience welcome).
• Strong interpersonal and communication skills, with a sense of urgency, and an interest in client-facing roles.
• Eagerness to learn and grow.
• Comfortable networking and building relationships in professional and social settings.
• Highly organized, self-motivated, and proactive.
• Ability to travel for events or meetings.

Benefits and Perks

• Competitive salaries offered
• Exciting, award-winning workplace culture focused on employee appreciation, recognition, and fun
• Comprehensive medical, dental, vision, life insurance, and Flexible Spending Accounts (FSA) options offered
• Short and long-term disability plans
• 401k with company matching available
• Paid time off and company holidays provided
• Discounts to a variety of services, mental and physical wellness resources, free membership, and other perks given to all Power Design team members

Power Design has national health and dental plans, and we also offer life insurance and short and long term disability plans. You'll receive paid vacations and holidays as well as national discount programs for everything from movie tickets to flowers, rental cars, phones and vehicles We also offer a 401(k) retirement plan as well as incentive and recognition programs. Relocation opportunities may also be available