Customer Service Coordinator

Core Laboratories is the Reservoir Optimization Company

Core Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production enhancement services and products used to optimize petroleum reservoir performance. The Company has over 70 offices in more than 50 countries and is located in every major oil-producing province in the world. We are well-positioned to serve the growing needs of the energy transition while continuing to fulfill the demand for reliable and affordable energy sources like crude oil and natural gas. Our services, products, expertise, and innovations will continue to be essential as our clients meet the growing demand for energy globally. For more information, visit 

At Core Lab, our values matter: Safety, Honesty and Integrity, Customer Focus, Building Trust, and Employee Development. We regard our employees as our greatest asset. We believe that identifying, attracting, developing, and retaining talent are significant actions because our people are so important.

SUMMARYThe main tasks of the contract client manager (clients who are worked with not on one-time requests, but on the basis of contracts concluded with them) are to interact with contract clients, primarily in terms of purchasing the company's services and ensuring participation in procurement procedures (hereinafter referred to as tenders).DUTIES & RESPONSIBILITIES

• Negotiations, accepting orders from clients, issuing price offers,
• confirming and ensuring the fulfillment of orders;
• Organization of coordination and signing of contracts with clients, if necessary;
• Ensuring the Company's access to electronic trading platforms;
• Monitoring of tenders, including on electronic trading platforms according
• to the company's profile;
• Informing the company's divisions about upcoming tenders and providing them with tender documentation;
• Interaction with representatives of the customer and the organizers of tenders;
• Collection of information and price proposals from department managers, preparation
• of bids for tenders and submission of bids.
• General job responsibilities of an employee of the organization:
• Promotes the strengthening and development of business relations with clients
• Contacts employees of the Moscow office, branches, subsidiaries and clients in order to perform work efficiently and with high quality.

QUALIFICATIONS

• higher education;
• work experience in the company's office is at least 1 year.

KNOWLEDGE, SKILLS & ATTRIBUTES

•  Special (professional) knowledge of the position:
•  ability to read contracts in Russian and English;
•  ability to conduct business correspondence in Russian and English;
• have general knowledge of inspections and testing methods
• quality of materials, understand the specifics of the company's work;
• know the company's clients and each client's requirements when processing
• documents.
• be able to work in corporate programs of SONNEST:, SBS and others.

General knowledge of the employee:

•  rules and regulations of labor protection, safety, industrial sanitation and fire protection;
• knowledge of English, including technical vocabulary and business communication vocabulary;
• knowledge of computer programs used in the company;
• the ability to work with modern means of communication.
• Strong communication, presentation, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced and dynamic environment.
• Proficient in Microsoft Office applications.

EQUAL EMPLOYMENT OPPORTUNITY

• Core Lab is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, citizenship, national origin, age, genetic information, disability, protected veteran status, or other characteristics protected by law.

Core Laboratories, including all of its affiliated and related entities, is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made regardless of characteristics including, but not limited to, race, color, sex, sexual orientation, gender identity, national origin, age, disability, religion, genetic information, protected veteran or uniformed service member status, and any other characteristic protected under applicable law.

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