Desktop Support Technician L2 RU

WE'RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT MOSCOW

Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.

• Client in 190+ countries
  
• 6000+ Engineers
  
• 200+ Enterprise Clients
  

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us

What You'll Do:

• Provide onsite and remote support for Windows and macOS devices, including IMAC tasks (Install, Move, Add, Change) and troubleshooting for executive/VIP users.
  
• Manage hardware refreshes, warranty repairs, printer/AV setup, inventory control, and asset tagging with regular reporting.
  
• Coordinate equipment shipments, vendor repairs, and walk-up support, ensuring timely resolution of service requests and assisting with new hire onboarding.
  

Requirements What You Need:

• 3–5 years of IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics.
  
• Experience supporting printers, AV systems, executive users, asset management, and reporting tools.
  
• Excellent customer service, communication, and multitasking skills with strong documentation practices.
  
• Ability to lift 50 lbs; valid driver's license and personal vehicle required.
  
• Preferred: Experience in automotive manufacturing, MCP/A+ certifications, or help desk/call center environments.

Benefits Why Join Us?
At Excis, your work matters. You'll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Ready to make a difference and grow your career?
Apply now to join Excis in Moscow and be at the forefront of IT support excellence

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