Corporate Travel Concierge Manager
1 неделя назад
About the Position
As our Travel Concierge Manager, you'll provide top-tier, end-to-end travel support—booking flights, hotels, and rental cars—for our Operations team. Acting as a dedicated concierge, you'll streamline the travel experience, ensure convenience, and centrally manage costs to deliver measurable savings.
Position Details / Responsibilities
- Concierge-Level Travel Support
- Manage all major travel arrangements (flights, accommodations, rental cars, etc.) for the Operations team with a client-first mindset.
- Offer proactive, personalized assistance that anticipates needs—from seamless itineraries to on-the-fly adjustments.
- Centralized Travel Coordination & Cost Management
- Serve as the single point of contact for all operational travel needs across the enterprise.
- Leverage travel data tools to track, analyze, and report cost-saving opportunities and compliance trends.
- Implement strategies to maximize value through negotiated rates, preferred vendor relationships, and smart booking practices—similar to the cost-saving focus in corporate travel roles .
- Policy Oversight & Compliance
- Ensure travel bookings adhere to company travel guidelines and budgets
- Partner with Procurement and Finance to negotiate and manage supplier agreements (airlines, hotels, car rental)
- Maintain up-to-date documentation of travel policies and proactively communicate updates to teams.
- Stakeholder Engagement & Communication
- Collaborate closely with Operations, Finance, Procurement, and HR to align travel services with broader business goals.
- Act as a trusted travel advisor, responding swiftly to booking questions and change requests.
- Provide regular reports on travel spend, savings realized, and usage trends to leadership—matching the data analysis emphasis seen in similar roles .
- Continuous Improvement
- Evaluate and recommend tools, systems, or technologies to enhance efficiency, visibility, and user experience across travel services.
What We're Looking For
- Bachelor's degree in Business, Hospitality, Operations, or a related discipline.
- 3–5+ years of experience in corporate travel coordination, preferably with a concierge or operations focus.
- Strong analytical and reporting skills—ability to interpret travel spend, identify savings, and communicate insights to leadership .
- Excellent interpersonal and service-oriented communication skills; resourceful and flexible under pressure.
- Experience using travel tools or platforms (e.g., Concur, Egencia, etc.).
- Prior experience managing vendor relationships and negotiating travel-related supplier contracts.
- Bonus: Certification in corporate travel management (e.g., GBTA), or experience supervising or mentoring a travel team .
Power Design has national health and dental plans, and we also offer life insurance and short and long term disability plans. You'll receive paid vacations and holidays as well as national discount programs for everything from movie tickets to flowers, rental cars, phones and vehicles We also offer a 401(k) retirement plan as well as incentive and recognition programs. Relocation opportunities may also be available
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