Sales Agent

Are you ready to embark on a rewarding career as a Sales Agent? AtTurkish Airlines, known for its exceptional hospitality, we are seeking brightand enthusiastic individuals to join our welcoming team. As a Sales Agent, you will play a crucial role in providing outstandingpassenger services, creating memorable experiences, and ensuring seamlessoperations at our Sales Office. If you thrive in a fast-paced environment,enjoy interacting with passengers, and are known for your go-getter attitude,this is the perfect opportunity for you. Join us and become a valued member ofour team as we strive to deliver exceptional service and elevate the travelexperience for our passengers

Job Description:

·       With a warm and friendly demeanor, you will handle Reservation/Booking,Ticket Sales, Information, and Passenger Operations (Check-in, Manifestpreparation) services.

·       Your responsibilities will include calculating fares, arranging routesbased on passenger requests, providing schedule and fare information, and ensuringseamless coordination throughout the passenger journey. You'll handlereservation/booking requests with efficiency and issue tickets for bothdomestic and international flights. Additionally, you'll handle processes suchas Endorsement, Rerouting, and the return of tickets.

·       To support effective management, you'll report and register operationalincome, cost, financing, and financial statistical information in relevant ITsystems like SAP, ERP, and DOP.

Desired Skills & Experience:

·       Bachelor's degree or at least high school graduation.

·       Permanent residence permit in the respective country (the company doesnot provide or assist with work permits).

·       Minimum of 1 year experience in civil aviation or tourism.

·       The ability to thrive in high-pressure situations.

·       Excellent command of English and proficiency in local language(s).

·       Availability to work in shifts, including overnight shifts.

·       A team player who can also work independently when needed.

·       Ability to multitask effectively and handle multiple taskssimultaneously.

·       Good knowledge and experience with a major Computer Reservations System(Troya or Quickres experience is a plus).

·       Strong oral and written communication skills.

·       Demonstrated a sense of responsibility and the ability to make accurateand effective decisions.

We strive to bring the far close by making the world move through ourwings. We are working with all our strength to offer our guests a uniqueexperience while connecting 340 destinations around the world. We would like tosee you among us in our success story to which each member of our familycontributes. Now it is time to grow our family with you to achieve greatergoals.