CS Training Officer

Tasks & Responsibilities

•    Receive information from sales to deploy in-house and public training classes

•    Contact customers and finalize training schedule

•    Arrange trainers to conduct training 

•    Prepare materials and logistics for classrooms and trainers

•    Update the training schedule to the training monitoring system

•    Invoice and collect tuition fee

•    Notify training results and send certificates to trainees

•    Perform other tasks assigned by Managers

•    Our job performance is within the framework of the BV Quality Assurance System, QHSE policy, Codes of Ethics and BV Group's policies and procedures.

Job Qualifications

•    Bachelor's degree in English, Business Admin or Technical major 

•    At least 1 year working experience as Customer Service/ Admin/ Secretary position or relevant

•    Customer orientation and ability to adapt to different types of character

•    Ability to do multi-task, prioritize, and manage time effectively

•    Good command of English (writing and reading)

•    Having logical thinking and negotiation skills 

•    Good at problem-solving skill and teamwork

Professional behaviors

•    Be open-minded and trusted  

•    Possess sound judgement, analytical skills and tenacity 

•    Has the ability to perceive situations in a realistic way 

•    To understand complex operations from a broad perspective